Lancaster AC Installation & Replacement

All in all I give a big kudos to Mark and God Bless him for his wonderful, kindhearted and caring service, LPH should be so honored to have an employee as Mark. Thank you again and God Bless!!!

“Thank you Mark for coming out this cold Saturday morning; your kindness and caring work was a blessing this morning. I awoke at 1am this morning to a freezing home; called my son, Alan ( who is also a customer); he stopped by on his way to work and stated he did not know what to do. He referred me to LPH; in turn I called and spoke to a very pleasant lady and explained that my oil furnace was not coming on; she told me she would contact an on call service man. Within the hour Mark called me, we spoke and he was here within 1 1.5 hours. Mark fixed my problem with the furnace in a short amount of time. The wonderful experience with Mark, i.e.; explaining what was wrong, what he was doing to fix the problem, putting up with my questions, so kindly; sat down and explained LPH benefits and maintenance plan, etc. All in all I give a big kudos to Mark and God Bless him for his wonderful, kindhearted and caring service, LPH should be so honored to have an employee as Mark. Thank you again and God Bless!!!”

Cherie W.

Not only did Mark do a great job, he worked things out with me, with the best options for me, and saved me money on the parts and work he was going to do, and by joining the service plan, gave me discounts on everything he was going to need to perform.

“I had another good experience with Lancaster Plumbing, Heating, Cooling & Electrical. I had Mark come out to my house today, and he was here when they said he would be here. He discussed my options for my Central Air Heat Pump, that was not working, and explained everything to me in a way that I was able to understand. He was very knowledgeable about the work he was about to do. After going over the options, I picked the one that best suited me for the time being, and there was no pressure to pick the higher price options, and was able to get my AC working good before he left. He was very polite and did an excellent job, and explained everything up front. Not only did he do a great job, he worked things out with me, with the best options for me, and saved me money on the parts and work he was going to do, and by joining the service plan, gave me discounts on everything he was going to need to perform. This is the second time I used Lancaster Plumbing,etc, and I am very happy with the outcome of both visits. Years ago, I had used other companies, and I found out that my best interests were not always on their mind, by comparing them with other estimates, but I found Lancaster Plumbing, and Mark, did the best he could do and did the job correct, and with a fair price. I won't hesitate to call Lancaster Plumbing in the future for my Heating and AC needs. I suffer from severe Migraines all my life and with some of the meds I use, I just can't tolerate the heat and humidity, so it was imperative to me to have my AC running at all times, and these past 3 days were complete miserable to me,because I had no AC, but thanks to Mark, he got me back on track and having my AC working again...and I am very thankful for the work he performed.”

James B.

Great experience from start to finish!

“My air conditioning stopped working, and they sent out an experienced, knowledgeable technician (Andrew) to my house the same day. He was kind, professional, and provided a lot of information on what was going on with my a/c problem. I really appreciated it! The customer service representative (Maureen) that took my initial call was extremely friendly and caring. I really enjoyed talking to her. The coordinator/scheduler (Cory) was very responsive and friendly in getting my technician scheduled. Great experience from start to finish :)!!”

Shelby S.

Good job

“Steve did a great job 12/26, professional,clean, and thorough.”

Barry

I enjoy being their customer and will continue due to their high level of customer comes first approach. Thanks so much.

“First of all their great service starts with the receptionist who answers the phone "how can I make you smile today", after that it is followed by their great service techs. I had Rick who was very courteous and respectful, he shared information with me at all stages of the repair and gave me honest opinions and suggestions. I felt he exceeded my expectations with his knowledge and quick diagnosis, amazing!!!! I enjoy being their customer and will continue due to their high level of customer comes first approach. Thanks so much.”

Ed & Karen C.