Mason did a great job servicing the AC. Very friendly, polite and to the point. He did not try to push any sales and was respectful of my time . My units are ancient and he explained how things have changed. All of the technicians have been great . Can’t say enough. Very friendly service. I had no heat during a weekend. Called and had a technician here within an hour . Eric took care of the issue and explained what to do if it happened again . Price is reasonable. Service plan is very affordable. One of my air conditioner units broke down. Given the age I was surprised Andrew was able to get it working again. He cleaned it when he was finished. He priced several options and sequence of events I could do . Did not push any sale on me and listened to what I needed. Price, again, very reasonable . Service plan was a great investment. Had scheduled maintenance for air conditioners. Despite all the emergencies and weather, they made sure my service was completed that day. They called several times to keep me updated on the service call times. Jared was friendly, informative and reviewed all options. He made sure I understood everything and offered suggestions with cost in mind. I can’t say enough about this company. Great group of people.
I recently had the pleasure of having another great technician, come to my home to help me with a home problem, he was so knowledgeable with what he was telling me. I have had many issues with my home solved by these very good Technicians that work for this company. They are very professional people who know their business, plus, are very courteous, respectful, and with what is going on with this Virus, always wear a Mask. I have recommended this company to many dear friends because, they will always give you the best service, the best price, and very much mindful of coming on time. I am a happy customer for quite a few years now and very satisfied with what they did for me. So, I, highly recommend if you are in need of a Plumber, an Electrician or an honest company to do work for you, this is who I will continue to use and suggest them to everyone. Thanks Lancaster Plumbing!!!
Very courteous of our home and Professional service! All my questions or concerns were answered. I would highly recommend Lancaster plumbing and heating to anyone!
Ian did a fantastic job of installing two electrical outlets in the basement. He was professional and efficient and did an excellent job overall. Would highly recommend and will definitely be using them again.
Responsive. On-time. Not wasting owner time with chit chat
The technician was polite and kept me informed of all through the process.
I needed a new water heater on a Sunday morning. I called a few places. Lancaster Plumbing and Heating was by far the nicest and most reasonable. The technician was wonderful. I was kept up to date about his arrival. Roy presented all of the options and he made everything very easy. Installation went very smooth. Highly recommend them!
The second time I’ve used this company. Excellent work and their use of technology are superb.
Another excellent repair and pricing from LPH. I have never been disappointed with their service.
Service was prompt professional and thorough.
Very impressed with Ian W. Service tech with LPH. He was very friendly, knowledgeable and answered all of my questions. He made great recommendations and because of that I will be sure to use LPH in the future.
HVAC and Electrical techs were professional and on time. Knowledgeable and efficient. Jason and Eric were kind and explained everything they did and how things should work. Would call them again.
Great, professional, courteous, on-time service.
Responded to a call in less than 2 hours, very courteous and professional. I would definitely recommend them.
I have been using LPH for about 8 months so far in my new home and I know I am in good hands! I immediately called them to sign up for the maintenance program where they come and inspect my electrical, plumbing, heating and cooling once a year. We have already had a couple of emergencies and LPH was here immediately! They will communicate through text, which is very convenient, and the technicians are so smart, friendly, and informative. I have learned so much about my house, what to look for, what is new and working well, and what to keep an eye on. They are proactive but no-pressure, and they email quotes so I can keep them on file. Just yesterday Steve C. gave us an electrical inspection, fixed some light switches on the spot, and gave us some quotes for additional work that we asked for. We look forward to working with Steve C and the rest of the great techs at LPH very soon!
Again the service that was provided was wonderful. The technician arrived on time and the work was done in a timely manner.
Mark came by our home today and serviced our A/C cooling unit. He was VERY clear and concise in explaining the service that was performed. I have used Lancaster Plumbing, Heating, Cooling & Electrical in the past and will continue to do so. OUTSTANDING JOB, MARK!...…….THANX!!!! I will need some plumbing work done in the next month or so and I will schedule a visit w/ you folks, when appropriate.
Had a water softener and three faucets installed.
Very courteous and knowledgable technician whom i would refer any day. never had a bad experience yet in 5 plus years
The gentleman that came to my house was professional and courteous. They did not try to up-sell me and they were upfront about all pricing very down-to-earth and professional. I will definitely use this company
I liked to thank Ian W. who came out and checked my electricity in my house. He was very friendly and understanding. He answered all my questions and that made me feel safe. My dog Toby enjoyed his company while he was here too. I highly recommend LHPC.
The best. Great professional and customer service skills.
Ian W. did our annual electric checkup. He was very professional and willing to explain in detail what he was doing and answer my questions so I could understand. I would like to make him my go-to guy for future electrical needs.
Plumber repaired an difficult/impossible shower clog in an older home. Pipes were too corroded to open clog, and plumber found a satisfactory way to repair without removing kitchen cabinets and tile. So grateful. Will certainly depend on Lancaster plumbing in the future.
We had Ian W. electrician for annual check up. What a great service. Very professional and respectful to our home. Ian not only checked all electrical system, but also educated on proper and safe use of our electrical equipment. This is my second experience with Lancaster Plumbing and Heating and second 5 star review from our family.
Prompt service when called for an appointment with an electrician. Ian and Jason were friendly electricians that did good, quick work to fix a minor issue and install a couple of new switches. Thank you!
Matt performed an electrical annual inspection of my new home I recently moved into. He was extremely professional and informative. I was highly impressed by the way he explained everything and answered all my questions.
Ian was very nice and helpful. I wanted a stronger bathroom fan but had no idea where to start or look so he called around and found one, had someone run it out, and installed it that day. I felt that he understood what I wanted and didn't try to take advantage and up-sell me something that I didn't need.
Ian was very knowledgeable and courteous when doing the inspection on my home.
Ian and Jason installed TV boxes for two of my TV's for a clean and professional look. Both gentlemen were very knowledgeable, personable, and treated my home with care. The attention to detail was outstanding. They were very neat, and thoroughly cleaned up after themselves, including hanging my TVs back up on the wall. I would definitely recommend them, and look forward to having them back for any electrical work that I need.
Arrived on time, worked performed totally exceeded my expectations, I could not find anything wrong with work done, definitely will use them in future.
Ian was exceptional in his electrical inspection and advise. thank you Ian.
Ian was very personable, professional and informative. Any question that I had he had a clear and accurate response. I would appreciate if Ian could be our Service Professional for all electrical help moving forward. Very great employee and customer service.
Ian and Jason completed our electrical inspection and did an amazing job! They were efficient, thorough and pleasant!! They went above and beyond during the inspection and the safety things they identified urgent they fixed on site. Ian took extra time to explain the inspection results and I know he will do a great job in resolving the issues found. Ian assisted with the the follow up appointment and was scheduled within 3 days! I would recommend services from Ian and Jason!
Ian was informative and knowledgeable about Electrical services. He was not pushy or looking for a sale. I felt he had my best interest at heart.
Ian and Jason did an amazing job. They completed what I thought would take the rest of the week in one day. These are people that make choices to best help their clients and THAT builds real loyalty.
I was very please with Ian W. services. He seemed to know what he was doing and was very professional. He checked all my electrical switches, outlets, Breaker Box and Heat Tape.
Tom and LPH did an AMAZING job on our electrical work! He was friendly and didn't hesitate to answer any questions. I couldn't be happier. I would definitely recommend them to anyone else who needs work done. Thanks so much! :)
We had our annual electrical checkup today. Ian W did a great job testing and inspecting things and answering our questions. He was friendly, courteous, professional and knowledgeable.
From beginning to the end of our fuel tank issue all of your employees were professional, courteous, and straightforward. Many thanks for a job very well done!
Roy was fantastic. Meticulous work
Jim S came on time, knew exactly what do to, explained it well, and was a pleasure to deal with. Plus he gets along with dogs! I would absolutely recommend him. Thanks for the help!
I give Lancaster Plumbing and Heating a 5 star rating for its excellent quality of service. A top notch company that provides a high standard of care to meet the clients needs and concerns. Thank you.
Lancaster Plumbing, Heating and Cooling was excellent! From getting scheduled so soon (after our heat stopped working in the freezing cold) for the guys to come look and diagnose the problem, to coming out the next day to completely take out the old and install the new! Everyone was so friendly, (All the guys loved on our Shihtzus- whom loved them back!) and also were thoughtful in coming in our home with shoe coverings and laying down protectant sheets over top the carpet. These guys also were very knowledgeable, and we could tell they wanted to get this fixed so we could be comfortable in our home during the cold months. We even got a goodie box in the mail.... Whiff Roasters coffee, and chocolate bars! That was so kind and much appreciated! We highly recommend this company to everyone!
Kevin is extremely knowledgeable and always fair. I know that when Kevin is dispatched to my home, the problem will not only be fixed to the fullest extent possible at the moment, but that he will also make sure I understand why it happened or what may happen in the future. LPH, and Kevin, are always a professional pleasure to deal with. This is especially important when emergent circumstances have already increased my personal stress level. Thank you!
My air conditioning stopped working, and they sent out an experienced, knowledgeable technician (Andrew) to my house the same day. He was kind, professional, and provided a lot of information on what was going on with my a/c problem. I really appreciated it! The customer service representative (Maureen) that took my initial call was extremely friendly and caring. I really enjoyed talking to her. The coordinator/scheduler was very responsive and friendly in getting my technician scheduled. Great experience from start to finish :)!!
First of all their great service starts with the receptionist who answers the phone "how can I make you smile today", after that it is followed by their great service techs. I had Rick who was very courteous and respectful, he shared information with me at all stages of the repair and gave me honest opinions and suggestions. I felt he exceeded my expectations with his knowledge and quick diagnosis, amazing!!!! I enjoy being their customer and will continue due to their high level of customer comes first approach. Thanks so much.
Thanks Kevin Jones for coming to the rescue and fixing the aftermath of my son and his friend making a game out of throwing stones down our sewer vent pipe! Kevin worked quickly, effectively, provided explanations and answered all my questions in a friendly and professional manner. The first company wanted to call in a vacuum truck without even looking at the problem! Kevin was able to fix the problem with just a sewer snake and avoid a more costly repair. Thanks Kevin and Lancaster Plumbing & Heating! You're first on my list to call for plumbing help!
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Dauphin & Chester Counties