Reviews
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Professional and ThoroughDave L. was extremely helpful and took the time to review what he found and provide advice on my system. He also spoke from personal experience regarding possible upgrades or modifications, without applying any sort of pressure sales pitches. Much appreciated that the appointment was a learning experience for me, some techs wouldn't have the patience for such discussions and would just be on their way. Highly recommended!
- Brian
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Very good experienceVery good experience, Tyler and Cody were professional, wore a mask at all times would recommend these guys. Great job.
- Fred
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A Great CompanyI recently had the pleasure of having another great technician, come to my home to help me with a home problem, he was so knowledgeable with what he was telling me. I have had many issues with my home solved by these very good Technicians that work for this company. They are very professional people who know their business, plus, are very courteous, respectful, and with what is going on with this Virus, always wear a Mask. I have recommended this company to many dear friends because, they will always give you the best service, the best price, and very much mindful of coming on time. I am a happy customer for quite a few years now and very satisfied with what they did for me. So, I, highly recommend if you are in need of a Plumber, an Electrician or an honest company to do work for you, this is who I will continue to use and suggest them to everyone. Thanks Lancaster Plumbing!!!
- Cindy O.
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Professional and efficientIan did a fantastic job of installing two electrical outlets in the basement. He was professional and efficient and did an excellent job overall. Would highly recommend and will definitely be using them again.
- Mike
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Wonderful serviceJared K. did a wonderful job cleaning and replacing my dryer vent. He had to deal with a very small crawl space. My dryer works better than ever now.
- Cheryl Diehl
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Great serviceJared K. came out to inspect our AC unit. He was very polite and respectful. Explained everything thoroughly and overall very helpful!
- Amy
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Extremely helpful and informative!Jared K. came out to service our AC & heating. He was personable, polite, respectful of Covid-19 precautions, informative, and extremely helpful. He explained everything he was doing and why. He also took the time to discuss suggestions for future work and why it would be beneficial. I would highly suggest LPH and this service tech.
- William
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Very KnowledgableJared K. did a great job explaining the work he was completing on my A.C. unit. Polite young man ,very professional .
- Rich H
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Best serviceJared was polite, knowledgable, and professional. Awesome job!
- Doug
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Thorough and knowledgeableJared K performed my A/C system check and was careful, personable and knowledgeable. He was representative of all of the technicians that I have had from your business. Top notch techs! Thanks.
- Sandy P
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Electricalvery impressed with Ian W. Service tech with LPH. He was very friendly, knowledgeable and answered all of my questions. He made great recommendations and because of that I will be sure to use LPH in the future.
- BG
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Great service!Steve C. came for our electrical check-up today and did a great job! I have only owned the home for a year and he taught me things about the home that are necessary to know (for example the main shut-off for power in case of an emergency!) He was easy to talk to as well as informative. Thank you, Steve!
- Allison
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5-Star Electrician. Very professional.Great, professional, courteous, on-time service.
- Steve C.
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5-Star HVAC Technician!Great technician. Knowledgeable in all HVAC areas. Very friendly and courteous. Provided helpful recommendations.
- Mark S.
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Trusted Experts!I have been using LPH for about 8 months so far in my new home and I know I am in good hands! I immediately called them to sign up for the maintenance program where they come and inspect my electrical, plumbing, heating and cooling once a year. We have already had a couple of emergencies and LPH was here immediately! They will communicate through text, which is very convenient, and the technicians are so smart, friendly, and informative. I have learned so much about my house, what to look for, what is new and working well, and what to keep an eye on. They are proactive but no-pressure, and they email quotes so I can keep them on file. Just yesterday Steve C. gave us an electrical inspection, fixed some light switches on the spot, and gave us some quotes for additional work that we asked for. We look forward to working with Steve C and the rest of the great techs at LPH very soon!
- Emma K
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"Steve C. was as thorough as he was professional!"Steve came by and did a complete electrical inspection of our home today. He answered any and all questions that I had in a very thorough and complete manner. I would highly recommend him to anyone who would need any type of electrical work done. If I could give him SIX stars, I would!
- Tom Losch
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Cooling ServiceMark came by our home today and serviced our A/C cooling unit. He was VERY clear and concise in explaining the service that was performed. I have used Lancaster Plumbing, Heating, Cooling & Electrical in the past and will continue to do so. OUTSTANDING JOB, MARK!...…….THANX!!!! I will need some plumbing work done in the next month or so and I will schedule a visit w/ you folks, when appropriate.
- Tom Losch
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Good service in a tough time right before covidI called Lancaster electrical after getting a pre-listing inspection on my property that revealed the need for significant electrical work. They worked with me on the timing and the price of the work. They were prompt and got the work done very quickly. The manager, Steve, showed me everything that needed done and explained why. I would definitely use them again
- Kelly Monaghan
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a great companyvery courteous and knowledgable technician whom i would refer any day. never had a bad experience yet in 5 plus years
- steve c
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Outstanding as usualSteve and the heating tech were wonderful! Patient with my questions, very informative, and made sure not to let the cat out of the house, so us and myself would not get murdered by my wife. I’ve had 4 separate techs at my residence and really value the services they provide. Steve and Ian especially have made this yearly plan well worth it!
- Ben bieganski
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#1 in my bookI liked to thank Ian W. who came out and checked my electricity in my house. He was very friendly and understanding. He answered all my questions and that made me feel safe. My dog Toby enjoyed his company while he was here too. I highly recommend LHPC.
- Dave P.
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Great work and service!Great work and service. Isaac found what we needed, replaced it and was very nice in the process. I highly recommend LPH.
- Brad
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Great ServiceIan W. did our annual electric checkup. He was very professional and willing to explain in detail what he was doing and answer my questions so I could understand. I would like to make him my go-to guy for future electrical needs.
- Michelle
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Awesome from start to finish!We did two bathroom remodels and had Steve C. with us every step of the way. He was wonderful and very thorough. I'm a perfectionist and so is he, so we got along just fine! Very satisfied with the end result. Thanks, Steve!
- Anna
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wonderfulSteve's work as an electrician was outstanding. Friendly and professional. Will use him again as needed.
- David
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Educational visit from LPH with great customer serviceWe had Ian W. electrician for annual check up. What a great service. Very professional and respectful to our home. Ian not only checked all electrical system, but also educated on proper and safe use of our electrical equipment. This is my second experience with Lancaster Plumbing and Heating and second 5 star review from our family.
- Alex Carlov
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ExcellentPrompt service when called for an appointment with an electrician. Ian and Jason were friendly electricians that did good, quick work to fix a minor issue and install a couple of new switches. Thank you!
- Candice
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Tom C. was very personable, very informative and professional and any questions that we had regarding the issue we were dealing with he had a very accurate response and even offer an great analogy of how things "worked" and offered some advise on the issues to be dealt with. He went above and beyond what we expected with the service call and honestly feel is is a true asset to your company. I would highly recommend Tom C. in the future! Thank you so much Tom C!
- LInda
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Very Nice & HelpfulIan was very nice and helpful. I wanted a stronger bathroom fan but had no idea where to start or look so he called around and found one, had someone run it out, and installed it that day. I felt that he understood what I wanted and didn't try to take advantage and up-sell me something that I didn't need.
- Devin
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ElectricalIan was very knowledgeable and courteous when doing the inspection on my home.
- Janet
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Electrical ServiceIan and Jason installed TV boxes for two of my TV's for a clean and professional look. Both gentlemen were very knowledgeable, personable, and treated my home with care. The attention to detail was outstanding. They were very neat, and thoroughly cleaned up after themselves, including hanging my TVs back up on the wall. I would definitely recommend them, and look forward to having them back for any electrical work that I need.
- Domenick
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The Best!My technician Steve C. was fantastic. He was friendly, helpful, knowledgeable and very informative. Extremely satisfied. He should be cloned.
- Jim K.
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ExcellentIan was exceptional in his electrical inspection and advise. thank you Ian.
- Parrish
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Great Service/EmployeeIan was very personable, professional and informative. Any question that I had he had a clear and accurate response. I would appreciate if Ian could be our Service Professional for all electrical help moving forward. Very great employee and customer service.
- Ian W
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ElectricalIan and Jason completed our electrical inspection and did an amazing job! They were efficient, thorough and pleasant!! They went above and beyond during the inspection and the safety things they identified urgent they fixed on site. Ian took extra time to explain the inspection results and I know he will do a great job in resolving the issues found. Ian assisted with the the follow up appointment and was scheduled within 3 days! I would recommend services from Ian and Jason!
- Deb Garton
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Electrical CheckIan was informative and knowledgeable about Electrical services. He was not pushy or looking for a sale. I felt he had my best interest at heart.
- V
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Real PeopleIan and Jason did an amazing job. They completed what I thought would take the rest of the week in one day. These are people that make choices to best help their clients and THAT builds real loyalty.
- Austin
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Excellent serviceExcellent service
- Ian W
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Very PleasedI was very please with Ian W. services. He seemed to know what he was doing and was very professional. He checked all my electrical switches, outlets, Breaker Box and Heat Tape.
- Barbara Greenawalt
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I Couldn't Be HappierTom and LPH did an AMAZING job on our electrical work! He was friendly and didn't hesitate to answer any questions. I couldn't be happier. I would definitely recommend them to anyone else who needs work done. Thanks so much! :)
- Rachel
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Great electrical checkup:)We had our annual electrical checkup today. Ian W did a great job testing and inspecting things and answering our questions. He was friendly, courteous, professional and knowledgeable.
- Joy
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So grateful!Steve C was so great! He was very patient and kind as we worked to figure out our issue during an unanticipated service call. Steve was efficient, knowledgeable and explained the details in easy to understand language. We are grateful for the gift of the service, thank you!
- Sonja
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Great Customer ServiceFrom beginning to the end of our fuel tank issue all of your employees were professional, courteous, and straightforward. Many thanks for a job very well done!
- Jim T
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Great serviceRoy was fantastic. Meticulous work
- Pat
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Jim S is top notchJim S came on time, knew exactly what do to, explained it well, and was a pleasure to deal with. Plus he gets along with dogs! I would absolutely recommend him. Thanks for the help!
- Mike W
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"Great service provided "I give Lancaster Plumbing and Heating a 5 star rating for its excellent quality of service. A top notch company that provides a high standard of care to meet the clients needs and concerns. Thank you.
- Barbara
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Very Happy Customers!Lancaster Plumbing, Heating and Cooling was excellent! From getting scheduled so soon (after our heat stopped working in the freezing cold) for the guys to come look and diagnose the problem, to coming out the next day to completely take out the old and install the new! Everyone was so friendly, (All the guys loved on our Shihtzus- whom loved them back!) and also were thoughtful in coming in our home with shoe coverings and laying down protectant sheets over top the carpet. These guys also were very knowledgeable, and we could tell they wanted to get this fixed so we could be comfortable in our home during the cold months. We even got a goodie box in the mail.... Whiff Roasters coffee, and chocolate bars! That was so kind and much appreciated! We highly recommend this company to everyone!
- Peter S
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LPH, and Kevin, are always a professional pleasure to deal with.Kevin is extremely knowledgeable and always fair. I know that when Kevin is dispatched to my home, the problem will not only be fixed to the fullest extent possible at the moment, but that he will also make sure I understand why it happened or what may happen in the future. LPH, and Kevin, are always a professional pleasure to deal with. This is especially important when emergent circumstances have already increased my personal stress level. Thank you!
- Beth
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I was very happy with the services provided by Tom C.Tom C. was very professional and did a great job. Even though the jobs were small, he explained what he was doing and did an excellent job. Will definitely call LPH again.
- Janice
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Great experience from start to finish!My air conditioning stopped working, and they sent out an experienced, knowledgeable technician (Andrew) to my house the same day. He was kind, professional, and provided a lot of information on what was going on with my a/c problem. I really appreciated it! The customer service representative (Maureen) that took my initial call was extremely friendly and caring. I really enjoyed talking to her. The coordinator/scheduler (Cory) was very responsive and friendly in getting my technician scheduled. Great experience from start to finish :)!!
- Shelby S.
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Great work by Jay & great follow up a few days later to fix a tiny problem with the water heater. Highly recommend Lancaster Plumbing & Heating & especially Jay!!!Jay from Lancaster Plumbing, Heating, Cooling & Electrical came out to our townhouse when we were having problems with our sump pump, checked it out & told us what the problem was. The motor wasn't working so we made arrangements to have it replaced. At the same time, we discussed with Jay about getting our water heater replaced & a new toilet installed in our powder room. He was great....he told us our options for financing everything & 2 days later we had the sump pump, water heater & a new toilet installed. Great work by Jay & great follow up a few days later to fix a tiny problem with the water heater. Highly recommend Lancaster Plumbing & Heating & especially Jay!!!
- Kimberly S.
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I enjoy being their customer and will continue due to their high level of customer comes first approach. Thanks so much.First of all their great service starts with the receptionist who answers the phone "how can I make you smile today", after that it is followed by their great service techs. I had Rick who was very courteous and respectful, he shared information with me at all stages of the repair and gave me honest opinions and suggestions. I felt he exceeded my expectations with his knowledge and quick diagnosis, amazing!!!! I enjoy being their customer and will continue due to their high level of customer comes first approach. Thanks so much.
- Ed & Karen C.
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Tom was prompt, courteous and professional. He left my home (and his work space) in better condition than he found it. He explained everything he was doing and what needed to be done, and took the time to thoroughly discuss all of our options.Tom C. was my technician. On a Saturday evening, we discovered water coming from our hot water heater - the death knoll. Called Lancaster Pluming, Heating, Cooling & Electrical - and a tech was at my house within an hour! While at the house we decided the best course of action was to replace the appliance the next morning - a Sunday. Tom was prompt, courteous and professional. He left my home (and his work space) in better condition than he found it. He explained everything he was doing and what needed to be done, and took the time to thoroughly discuss all of our options. He also was willing to educate me with any question I had. Will continue my maintenance agreement, and will not hesitate to call again.
- Chris M.
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Kevin worked quickly, effectively, provided explanations and answered all my questions in a friendly and professional manner. You're first on my list to call for plumbing help!Thanks Kevin Jones for coming to the rescue and fixing the aftermath of my son and his friend making a game out of throwing stones down our sewer vent pipe! Kevin worked quickly, effectively, provided explanations and answered all my questions in a friendly and professional manner. The first company wanted to call in a vacuum truck without even looking at the problem! Kevin was able to fix the problem with just a sewer snake and avoid a more costly repair. Thanks Kevin and Lancaster Plumbing & Heating! You're first on my list to call for plumbing help!
- Cheryl T.
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All in all I give a big kudos to Mark and God Bless him for his wonderful, kindhearted and caring service, LPH should be so honored to have an employee as Mark. Thank you again and God Bless!!!Thank you Mark for coming out this cold Saturday morning; your kindness and caring work was a blessing this morning. I awoke at 1am this morning to a freezing home; called my son, Alan ( who is also a customer); he stopped by on his way to work and stated he did not know what to do. He referred me to LPH; in turn I called and spoke to a very pleasant lady and explained that my oil furnace was not coming on; she told me she would contact an on call service man. Within the hour Mark called me, we spoke and he was here within 1 1.5 hours. Mark fixed my problem with the furnace in a short amount of time. The wonderful experience with Mark, i.e.; explaining what was wrong, what he was doing to fix the problem, putting up with my questions, so kindly; sat down and explained LPH benefits and maintenance plan, etc. All in all I give a big kudos to Mark and God Bless him for his wonderful, kindhearted and caring service, LPH should be so honored to have an employee as Mark. Thank you again and God Bless!!!
- Cherie W.
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We have been extremely pleased with the prompt and professional service provided by Lancaster Plumbing Heating Cooling and Electrical.We have been extremely pleased with the prompt and professional service provided by Lancaster Plumbing Heating Cooling and Electrical. People like Isaac W who performed our annual heating check today, have always been efficient. Today Isaac informed me that it was not yet time to replace our furnace filter which previously had been done quarterly. We have had LPHCE perform emergency electrical work and replaced a water heater the very next day.
- Jerry & Dorothy P.
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I was very pleased and I called the company as soon as Greg left, to tell them Thank You!Greg, was the technician, who came out to unclog my sink. The company called to make sure I was home for my service, because I work a lot. Greg show up in about 30 mins. later. I was worried abut my dog, but he was awesome with my dog, and told me he has a dog also. Greg explained what he was going to do, and in no time found the clog. Put everything back together. Cleaned up. Explained to me, what I should do to keep my drains cleaned. Gave me his card, and also explained a little about , their service plan. So I am not left with a huge bill, and I can get my air conditioner and furnace serviced also. I was very pleased and I called the company as soon as Greg left, to tell them Thank You!
- Donna W.
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Not only did Mark do a great job, he worked things out with me, with the best options for me, and saved me money on the parts and work he was going to do, and by joining the service plan, gave me discounts on everything he was going to need to perform.I had another good experience with Lancaster Plumbing, Heating, Cooling & Electrical. I had Mark come out to my house today, and he was here when they said he would be here. He discussed my options for my Central Air Heat Pump, that was not working, and explained everything to me in a way that I was able to understand. He was very knowledgeable about the work he was about to do. After going over the options, I picked the one that best suited me for the time being, and there was no pressure to pick the higher price options, and was able to get my AC working good before he left. He was very polite and did an excellent job, and explained everything up front. Not only did he do a great job, he worked things out with me, with the best options for me, and saved me money on the parts and work he was going to do, and by joining the service plan, gave me discounts on everything he was going to need to perform. This is the second time I used Lancaster Plumbing,etc, and I am very happy with the outcome of both visits. Years ago, I had used other companies, and I found out that my best interests were not always on their mind, by comparing them with other estimates, but I found Lancaster Plumbing, and Mark, did the best he could do and did the job correct, and with a fair price. I won't hesitate to call Lancaster Plumbing in the future for my Heating and AC needs. I suffer from severe Migraines all my life and with some of the meds I use, I just can't tolerate the heat and humidity, so it was imperative to me to have my AC running at all times, and these past 3 days were complete miserable to me,because I had no AC, but thanks to Mark, he got me back on track and having my AC working again...and I am very thankful for the work he performed.
- James B.
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Good jobSteve did a great job 12/26, professional,clean, and thorough.
- Barry